Avis Car Rental

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Reviews of Avis Car Rental

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  Lisa Rocha Added 2017-10-11

  ★ ☆ ☆ ☆ ☆
  My rating is 0 stars for the Brampton location. Terrible, terrible customer service and very unprofessional. We were quoted a set fee, and upon pick up additional fees were added, the employee tried to charge $250.00 to vacuum the van for having a dog in the van which we did not. We were told to go vacuum it our self because a regular vacuum would not work. The van wasn't even clean when we picked it up and only had ¼ tank of gas. When calling Avis, the employee Ramesh Lingaratnam was very rude, after I finished stating my compliant, he said to me, now that you spoke its my turn, he was trying to tell me that we agreed on all the extra fees, which were nearly double the original quote. I tried to talk again, and he became angry, I told him he needs to work on his customer service skills because he cannot speak to customers in that manner. Ramesh hung up the phone, I called back and told him I was filing a compliant and he hung up again, I tried calling back, but he would not answer the phone. I have filed a compliant with head office. I do not recommend this company at all. The employees are rude and unprofessional and try to scam extra money from customers.

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About avis.com

Прокат и аренда автомобилей в Москве, С-Петербурге, за рубежом, прокат авто, аренда машин напрокат, автопрокат - Avis
Международный прокат автомобилей от AVIS. Выбирая AVIS, вы получаете первоклассный сервис аренды автомобилей и широкий выбор машин напрокат. Пункты автопроката AVIS находятся в 165 странах мира и 20 городах России
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